Returns & Exchanges

At LILY NAILS ART, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for unused and unopened products in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Authorization (RA) number.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all seals are intact to meet our hygiene and safety standards.

• 3.
  Ship the Items

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund or store credit will be processed within 5-7 business days.